Tuesday, 7 October 2014

Choosing The Proper Business Phone System



For any business to operate in an organized manner a proper communication system has to be in place. The telephone system is the most common method that the customers use to reach the organization. Hence, having the right telephone system has become mandatory for successful operation of any business. A proper review of the existing system has to be made and telephone system upgrades have to be done to suite the business requirements. Today, there are a variety of phone systems available in the market.

·         PBX systems – In a Private Branch Exchange system, switching equipments are used to route the calls. They are a usually for large and medium scale businesses and can be a bit costly.

·         VoIP systems - Voice over Internet Protocol systems are best suited for small businesses that require fewer phone lines with basic features.

Steps to choose the right telephone system

The following things are to be thought about before selecting a business telephone system.

·         The number of employees, who would be using the telephone system, has to be determined and a telephone system to accommodate the requirements has to be chosen.

·         The features that are required at present and the cost for future telephone system upgrades has to be analyzed.

·         If the business spreads over multiple locations, then a system to support communication across geographies has to be chosen.

·         The budget for telephone systems and for future upgrades has to be determined before choosing a telephone system.

·         For a rapidly growing business, scalability is an important factor that has to be considered.
Based on the above factors one can choose the right business telephone system.

Monday, 14 July 2014

Care For Your Telephone Systems - What To Do When Struck In Worst Case Scenario

In case of weather afflicted telephone disruptions, the time taken to repair the damages is often too long. Plus, it is hard to recompense the amount of business it can make a firm lose during this time. 

It is therefore crucial to act quickly to fix the damage by summoning an experienced telephone engineer, so as to put a stop to the continuous loss incurred by your firm. Another option is timely telephone systems upgrade. This will ensure that you are never stranded and the business continues as usual. 

Different types of Services

·         Normal complaint - Here the task is to acknowledge and assess the customer's problem remotely, and the complaint once lodged, is acted upon within four hours.

·         Urgent Need of attention - Quick action is required to take once the complaint is lodged, per say in one day or 24 hours. 

·         Complete inspection - Needs to be addressed as soon as possible and closed the ticket raised by the customers within 24 hours. 

·         Critical Situations - The necessary repair works are carried out as soon as the complaint is placed, and the solution is successfully implemented within maximum 6 hours. 

Things to Keep In Mind

When struck by a complete communication breakdown, keep these tips in mind. The complaint registration number should be asked for while raising a complaint. This makes it easy for you to track the progress of the repair works.

In order to avoid any kind of internal damages, regular telephone systems upgrade is quite important, especially when it is an old model and there are multiple users. This significantly reduces the number of times your telephone systems need repair.

Sunday, 8 June 2014

All About Telephone Engineer London

Telephone engineer London works with cellular networks, telephone networks, as well as the satellite systems supporting them. The demand for telephone engineer continues to grow and this has enticed so many people to pursue a career as a telephone engineer.

Career definition of a telephone engineer

A telephone engineer performs so many tasks which include but are not limited to:

  • ·         Designing
  • ·         Installation
  • ·         Maintenance of wired as well as wireless phone networks
A telephone engineer is far from those of the voice operated technologies. The engineers can either work for the government, consulting firms, telecommunication companies, and any industries that support telecommunication system.

Becoming a telephone engineer     
   
 To become a telephone engineer in the United Kingdom, you should first have a degree in electronic engineering, which is actually a four year course. You have to gain certification and you will be able to have it after take several exams for professional engineers. There are also skills you should possess. A telephone engineer should be able to understand as well as come up with a complex telephone system. Engineers work as a part of the team and they interact with different clients on a daily basis. There is a positive job and career outlook for telephone engineers. In fact, the demand for telephone engineers is foreseen to continue to grow over the next few years. The United Kingdom, especially London is in constant need for highly reputable telephone engineer to supply the growing demand of a competitive telephone system service for home and business use.