In case of weather afflicted telephone
disruptions, the time taken to repair the damages is often too long. Plus, it
is hard to recompense the amount of business it can make a firm lose during
this time.
It is therefore crucial to act quickly to
fix the damage by summoning an experienced telephone engineer, so as to put a
stop to the continuous loss incurred by your firm. Another option is timely telephone systems upgrade.
This will ensure that you are never stranded and the business continues as
usual.
Different
types of Services
·
Normal
complaint - Here the task is to acknowledge and assess the customer's problem
remotely, and the complaint once lodged, is acted upon within four hours.
·
Urgent
Need of attention - Quick action is required to take once the complaint is
lodged, per say in one day or 24 hours.
·
Complete
inspection - Needs to be addressed as soon as possible and closed the ticket
raised by the customers within 24 hours.
·
Critical
Situations - The necessary repair works are carried out as soon as the complaint
is placed, and the solution is successfully implemented within maximum 6 hours.
Things
to Keep In Mind
When struck by a complete communication
breakdown, keep these tips in mind. The complaint registration number should be
asked for while raising a complaint. This makes it easy for you to track the
progress of the repair works.
In order to avoid any kind of internal
damages, regular telephone systems upgrade is quite important, especially when
it is an old model and there are multiple users. This significantly reduces the
number of times your telephone systems need repair.
